At Organzo.pk, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

   • Personal Information: When you make a purchase or create an account on our website, we collect personal information such as your name, email address, phone number, and shipping address.
   • Payment Information: We collect payment details when you make a purchase, including credit card information. We use secure payment gateways to process your transactions.
   • Usage Data: We collect information about how you use our website, including your browsing history, search queries, and interactions with our site.
   • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your usage patterns.

2. How We Use Your Information

   • Order Processing: We use your personal and payment information to process and fulfill your orders.
   • Customer Support: We use your contact information to provide customer support and respond to your inquiries.
   • Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services.
   • Website Improvement: We use usage data to analyze website performance, improve our services, and enhance user experience.
   • Security: We use your information to detect and prevent fraud and other security issues.

3. How We Protect Your Information

   • Data Encryption: We use encryption technologies to protect your personal and payment information during transmission.
   • Secure Payment Gateways: We partner with reputable payment processors to ensure your payment information is handled securely.
   • Access Controls: We implement strict access controls to limit who can access your personal information.
   • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

4. Sharing Your Information

   • Third-Party Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, and marketing.
   • Legal Requirements: We may disclose your information if required by law or in response to a legal request.
   • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

5. Your Rights and Choices

   • Access and Update: You have the right to access and update your personal information by logging into your account or contacting us.
   • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.
   • Cookie Preferences: You can manage your cookie preferences through your browser settings.

6. Data Retention

   • We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

7. Children's Privacy

   • Organzo.pk does not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal information, we will take steps to delete it.

8. Changes to This Privacy Policy

   • We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email.

9. Contact Us

   • If you have any questions or concerns about this privacy policy or our data practices, please contact us:
     • Email (Orders and Returns): support@organzo.pk
     • Phone: +92 329-4660145

Thank you for trusting Organzo.pk with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.